Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. Betknowmore is a leading provider of gambling support and training services. We provide award-winning services which embrace the insight and knowledge of ‘Experts by Experience’ combined with evidence-based approaches. At our core is the ‘lived experience’ of gambling dependency and recovery, from the Founder to the support team to the Management Board. For more information about our history; our mission, vision and values; and the role lived experience plays in our work please read on!
First gambling support community hub addressing gambling related harm and complex co-morbidities. Including accredited outreach support and mentoring programme.
London representative as winner of Big Lottery’s People’s Postcode Lottery.
‘Don’t Gamble with Health project’. First rapid support service to licensed betting shop customers. Winner of Royal Society of Public Health ‘Health on the High Street’ award 2018.
Multiple training programmes launch, addressing suicide first aid, workplace gambling and clinician training.
Peer Aid launched. The first peer support service to integrate with the National Gambling Treatment Service.
Joins the National Gambling Support Network as a UK-wide support provider.
Betknowmore UK was established by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Betknowmore is driven by that personal experience and a belief that much, much more needs to be done to provide services to support those affected by gambling dependency.
At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. 'We want people to be empowered, to live the life they want to lead.'
We aim to achieve our Vision by making it our Mission to:
‘Provide support and training services that prevent and address personal and societal harms caused by gambling.’
We believe in providing support to empower and build hope
We believe in recognising & understanding diverse & under- represented communities
We believe in creating connections through lived experience
We believe in carrying out our activities with honesty and integrity
Lived experience provides personal insight, knowledge and empathic understanding. It is, and will be, at the core of all of Betknowmore’s work. From the outset, experts by experience have played a key role in co-producing, delivering and evaluating our services. We seek to combine the donation of lived experience, with evidence-based approaches.
One of our proudest achievements as an organisation, includes supporting individuals to overcome gambling harms, then providing the pathway for them to move into paid employment within Betknowmore UK and the gambling support sector.
We strongly believe Experts by Experience’s are an invaluable addition to the national treatment and support network, bringing with them new learning from the broad church of EBE voices and opinions.
Our new service, Peer Aid, will be at the forefront of this work.
Get help for a loved one or someone you know who is suffering from gambling-related harm.