Referrals to Betknowmore UK

We are currently accepting referrals to our GOALS outreach service based, at our Gambling Support Hub in Newham. Individuals must have a local connection to Newham (such as living, work or family).

We are also accepting referrals from other support and community agencies. To become a referral partner, please call on the number below, or email at

Pass on our information to the person you are concerned about – here are some helpful hints on how to go about this:

When talking to someone with a gambling problem, remember that if you want someone to be honest with you, be honest yourself. Letting someone know you suspect a problem and are worried, in a supportive and concerned manner, is more likely to work than being deceptive, judgmental or aggressive. Talk about how you’re feeling and what you’ve observed as these things are less likely to trigger an argument. Some people with gambling problems will be relieved and grateful the subject was broached, as they want to talk about it. Other people might not want to talk because they’re ashamed and could become defensive. If a person lies about having a problem, you can still say you care about your loved one and give them information on where to get help.

If a discussion about gambling becomes circular or confrontational, take a break and pick up the subject later. Always keep the lines of communication open.

Call our Freephone helpline on 0800 066 4827

Need help? Call our FREE helpline Monday – Friday 10am – 5pm