The Team

RICHARD

Counselling and Wellbeing Co-Ordinator

  • ‍Counselling Dip, FDSc, BSc (Hons) Addictions
  • ‍CBT Certificate (APT Accredited)
  • ‍Clinical Supervision Dip
  • Registered MBACP (Accreditation)

I have 15 years of experience working with individuals with a diverse range of issues Relationships, Trauma, Anxiety, Stress, Anxiety, Addictions Trauma. 

Delivering interventions in a variety of settings Criminal Justice, Drug Intervention Programmes, Recovery Support Centre, Counselling Service, Local Authority Treatment Centres and Community Drug Teams. 

Providing evidence based interventions, Cognitive Behavioural Therapy, Motivational Enhancement Therapy, Psycho-educational Workshops. Delivering and Creating Group Programmes, Aftercare Support, Interpersonal Group Therapy Sessions, 12 Step Facilitation, Family Interventions and Relapse Prevention.

I have worked in multi-disciplinary teams in different capacities as a Deputy Manager, Counsellor, Senior Counsellor, Group Facilitator and Team Leader.

Through my own experience of personal therapy, I have come to understand the importance of exploration of emotions, behaviours and thoughts to gain a better understanding of self. 

KRISTEN

Outreach Co-Ordinator

I have an extensive career spanning over ten years in project recovery coordination, content development and facilitation - working alongside and with clients ranging from young people to adults. My experience gave me the opportunity to work in schools, pupil referral units and high security prisons across the UK, West Africa and the Netherlands.

I have a BA in Drama & English and during my degree I gained a keen interest in applied drama which led me to designing bespoke support projects for Catch 22, local authorities and stakeholders such as the Steve Sinnott Foundation. The focus for projects dealt with complex co-morbid issues, such as challenges to mental, physical and emotional wellbeing, isolation and social stigma. I provided client support addressing gambling-related harm, helping individuals and their dependents to address the many issues triggered.  

As Outreach Coordinator, I look forward to launching exciting new projects in London, supporting and informing people on gambling harm and recovery and importantly; forming key partnerships with stakeholders in both statutory and non-statutory sectors.

I am an active panel member of the Wandsworth Youth Offending Team, I enjoy travelling, Pilates and listening to podcasts.

MATTHEW

Community Outreach Worker & Workshop Facilitator

I have 'lived experience' of gambling-related harm. I was exposed to gambling from an early age, it became problematic during my teenage years, then through to adulthood. Throughout this period, gambling triggered harms that impacted on me and my family. However, I also worked in the gambling sector for 16 years, accumulating first hand experience of the issues faced by both gamblers and the industry.

I accessed Betknowmore UK support in 2018. I was provided with a tailored support programme, including therapeutic mentoring, enhancing my understanding to be able to recover, not just from my gambling addiction, but also how to develop the life I wanted to lead. During my recovery, I decided I wanted to use my experience to help others. I started by volunteering with Betknowmore, and now I am focused on engaging with local communities and providing 1:1 support for individuals and their families experiencing gambling related harm.

I enjoy cooking, fishing and spending time with my children!

STEVEN

Community Development Worker

I have been with Betknowmore for 2 years now, and I must say it's been a fantastic journey. However, my journey did not start so easily. From a very early stage in my life, around the age of 14, I started gambling without being aware of what I was doing or what "gambling" was. Over time it developed into a regular pattern of behaviour. During my twenties, it began to affect me negatively and impact all areas of my life. My gambling addiction eventually cost me my employment, caused family breakdown and affected my mental health.

I contacted Betknowmore UK in early 2015, Frankie helped me to address issues underlying my gambling dependency and provided me with a tailored recovery package. I began to volunteer with the Betknowmore UK community programme, before being employed as a Community Development Worker. I believe my life experience and recovery journey helps me to empathise with and support others, I especially enjoy delivering workshops and helping ‘frontline’ workers from other organisations.

ANNA

Research & Evaluation Co-Ordinator

I have several years’ experience in research co-ordination and impact analysis across the voluntary sector.  I also have experience in client facing roles having worked on the front lines of several support services and providing expertise around behavioural change and sustainable lifestyles.

It is these experiences that attracted me to Betknowmore UK, an organisation that uses its staff’s and client’s unique expertise to help those affected by gambling-related harm in an empathetic and sustainable way. My academic background as well as my professional career, enables me to support the organisation’s research and evaluation needs. I have an MSc in Psychology and I am currently completing a Professional Doctorate in Occupational Health Psychology where I am focused on dyslexia in working adults.

I also enjoy boxing, Pilates and solving puzzles!

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